WOW, got to my 4 o'clock appointment 10 minutes early ( which I had also used my personal time off from work). Front desk was unfriendly and rude. I was called to the exam room quickly and that's where I sat after getting my BP taken and a few questions asked. At this time it was 4:10, I waited in this room until 4:50 when I opened the door to find out why it was taking so long for D'silva to see me. Aide replied that he was going to be there in 2 minutes. At 5:10 I left without seeing the doctor. What makes these Doctors think that they can treat us like this. I f you had to cancel an appointment less then 24 hours you would still have to dish out your co pay! If more people like me left after an unreasonable wait time then may they would think twice about being so inconsiderate.
My rating is awful stay away, and if you had a good experience consider yourself lucky.
On 11/30/16 I had a Procedure with Dr.Darius Sorbi MD the care was exceptional .physicians and staff that deliver exceptional care and customer service!
This was my 3rd appointment at Island Gastroenterology since 2014. First off, this practice handles a HUGE volume of patients for a variety of reasons. So, common sense would expect that they can't possibly accommodate every person's needs on a whim. It was a few days out from when I called before I could get an appointment that fit my schedule. When I arrived, the front desk receptionist got me processed quickly (even when my insurance had changed since the last visit). I then sat in the waiting room about 3 mins before I was taken back to the exam room. (And this was a weekday late afternoon). After the friendly M.A. took vitals, Dr.DiSanti was in to see me within minutes. This was a visit based off lab results which my primary never forwarded, so he excused himself while they got the results. He returned a few minutes later and fully explained the results and the plan of action to move forward. Dr.DiSanti is very friendly and spoke to me with respect. He was also very thorough in his diagnosis and his opinions. It was the same in 2014 when I saw him and the endoscopy performed after. The facility they have for performing procedures like endoscopy/colonoscopy was also staffed by very friendly and compassionate individuals. Who understand that patients are nervous (and most likely very hungry).
This was the only physician that actually honored the appointment time. I was in to see Dr. Desanti within 5 minutes of my scheduled appointment .WOW! He prescribed pylera for an H.Pylori infection that was causing me stomach pain. A month later I am in great shape no more pain. Highly recommend Dr. Desanti and this practice
Terrible. Do you yourself a favor and don't get involved with this practice. It has been over 6 weeks of pain, and still no one will give me the test results to the tests I had performed. I call time and time again, and if they do answer the phone they promise someone will call me back but they never do. This is the closest thing to a scam I have encountered in a practice.
Island Gastroenterology Consultants is a US Doctor based in West Islip, Virginia. Island Gastroenterology Consultants is located at 1175 Montauk Hwy, West Islip, NY 11795, USA.
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